This is a very noisy era. I believe the volume is directly related to our need to be listened to. In public places, in the media, we reward the loudest and most outrageous. People are literally clamoring for attention, and they'll do whatever it takes to be noticed. . . . Most of us would welcome things quieting down. We can do our part to begin lowering the volume by our own willingness to listen.
— Margaret J. Wheatley, Turning to One Another