Identify people in your life whom you dislike. Facing your prejudices or strong dislikes, whatever they may be and for whatever reason they exist, is an unpleasant task for most of us. Now, find one thing you like or respect about that person or activity. The next time you interact with him, focus on that one thing. Most likely, your negative judgment will also compete for your attention. Acknowledge its presence and refocus your thoughts back to the positive aspect.
— Rebecca Z. Shafir in The Zen of Listening