The next time you’re in line offer a smile and a simple hello. You can readily ask a question or reflect on what’s happening:

  • “Man, this line is really slow, huh?”
  • “What movie are you going to see?”
  • “This is my first time in this deli. Have you been here before? What do you recommend?”
  • “That’s a nice shirt.” “It feels so cold today.”
Jonathan S. Kaplan in Urban Mindfulness