1. Contribute at least one action-oriented suggestion at every meeting… Instead of simply sharing what you think or feel, contribute specific steps on how to move a project forward or tangible ways to turn an idea into reality and achieve a company objective by a deadline.
2. Find solutions, not fault. Get to be known as someone who can be trusted to shift the conversation from reasons to results. When it comes to developing a brand reputation, it’s hard to beat being known as someone who’s a problem solver, not a problem reporter.
3. Graciously accept compliments, instead of deflecting them. If someone praises you, rather than saying “It was nothing,” say “Thank you. Your feedback means a lot.” Next add a detail, such as “Our goal was to increase revenue by 30 percent, so we identified three high-profile clients, reached out to them, and were pleased to land three new major accounts.” Then talk about your next goal or upcoming initiative so people are aware of how you’re continuing to add value.
4. Keep your comments to two minutes or less...
5. If someone interrupts you, speak up instead of retreating or withdrawing. Look the person in the eye, use their name, and say, “Zola, I welcome your input right after I wrap up my report, or “Al, one more recommendation, and then it’s your turn.” Then conclude your remarks. You’re not being rude; you’re just exercising your right to have your voice heard.
6. Tower (vs. cower). If you sit or stand with a slouch, people will doubt your clout…. Instead, roll your shoulders up and back. Sit or stand tall to exude a confident-leadership presence. Project your voice so everyone can hear every world. End your sentences with a downward inflection to project authority instead of ending with “uptalk,” which comes across as tentative, as if you’re seeking approval.
— Sam Horn in Talking on Eggshells