"Practice Guard of the Heart. This is the practice of releasing upsetting emotions into the present moment. This can be done in one of three ways: doing what you are actually doing, turning your attention to some other occupation, or giving the feeling to Christ. The guard of the heart requires the prompt letting go of personal likes and dislikes. When something arises independently of our plans, we spontaneously try to modify it. Our first reaction, however, should be openness to what is actually happening so that if our plans are upset, we are not upset. The fruit of guard of the heart is the habitual willingness to change our plans at a moment's notice. It disposes us to accept painful situations as they arise. Then we can decide what to do with them, modifying, correcting or improving them. In other words, the ordinary events of daily life become our practice. I can't emphasize that too much. A monastic structure is not the path to holiness for lay folks. The routine of daily life is. Contemplative prayer is aimed at transforming daily life with its never-ending round of ordinary activities."

"Practice unconditional acceptance of others. This practice is especially powerful in quieting the emotions of the utility appetite: fear, anger, courage, hope, and despair. By accepting other people unconditionally, you discipline the emotions that want to get even with others or to get away from them. You allow people to be who they are with all their idiosyncrasies and with the particular behavior that is disturbing you. The situation gets more complicated when you feel an obligation to correct someone. If you correct someone when you are upset, you are certain to get nowhere. This arouses the defenses of others and gives them a handle for blaming the situation on you. Wait until you have calmed down and then offer correction out of genuine concern for them."