"The boss of the moving crew was a delightful, crusty gentleman, a dead ringer for Willie Nelson. I had never met anyone so enthusiastic about his or her work, and I asked him the source of that enthusiasm.
" 'Well, you see, I'm a religious man,' he answered, 'and my work is part of my religious mission.'
" 'What do you mean?' I asked.
" 'Well, it's like this. Moving is hard for most people. It's a very vulnerable time for them. People are nervous about going to a new community, and about having strangers pack their most precious possessions. So, I think God wants me to treat my customers with love and to make them feel that I care about their things and their life. God wants me to help make their changes go smoothly. If I can be happy about it, maybe they can be, too.' "