Even when you work at understanding others online, you likely will have to interact with someone who will not engage in acts of relationship or reconciliation. Some people are just looking for a fight and will not back down. In those moments, honor yourself and have the courage and resolve to back away.
When you cannot engage with someone, imagine that you are passing the peace to them. Then move on, knowing your last act in that encounter was a practice of intentionally wishing them well. If you return to the conflict in your mind later, simply pass the peace to them again and continue with your day.— Kristin Ritzau in Practicing Democracy Online